Travel Risk Management Bootcamp: Understanding and Implementing ISO31030

Course Outline

Explore Travel Risk Management in the context of the new ISO 31030 standard and gain the tools and confidence to update and/or create a robust system within your organization to ensure the safety and well-being of travellers. This course, led by travel risk management experts Global Secure Accreditation in conjunction with GBTA, is designed to give practical guidance to anyone involved in building, supporting and managing corporate travel programs.

Course Benefits

• Learn from travel risk management experts and get your questions answered.
• Study with industry peers and learn from each other’s experiences and perspectives.
• Receive a ready-to-use workbook of templates to help create the systems and processes discussed in the course within your organisation.
• Keep a copy of the presentation materials as a reference guide.
• Earn a GBTA Travel Risk Management certificate and 6 credits towards your GTP status.

Background

Safety and Security of travelers consistently tops the list of travel management priorities, and it will be a key focus as firms prepare for the return to travel.

It has been well established that organizations need to demonstrate a duty of care to their staff when they travel on company business; however, duty of care can mean different things depending on who you ask.

ISO 31030 establishes clear guidelines for assessing risks related to travel – whether physical, hygiene or cyber related – and how to manage and benchmark those risks. It will remove the guesswork and provide clarity in an area that’s never been more critical for companies and their travellers.

This has many benefits that will help buyers and risk managers develop an efficient and unified process to ensure the safety and well-being of travellers.

This course brings together experts in travel risk management to provide clear guidance on risk and a practical step-by-step guide on how to implement the policies and procedures to run a robust travel risk management program in your own organization.

What Content Is Covered in the Course?

The course provides direction covering the following areas:

• The organisation’s scope and context.
• Risk identification, characterization and control processes.
• Education, awareness and support of travellers.
• Documentation, reporting and auditing.

Who Should Take this Course?

• Travel Managers and Directors
• Corporate Security and Risk Managers
• Procurement or other Managers with a responsibility for travel

How Will this Course Be Delivered?

This course will be delivered as a one-day, virtual event with expert speaker presentations, group sessions and individual exercises to complete.

Speakers

Brian Moore, Operations Director

Brian served in the police service as an investigator for 34 years rising to the rank of Chief Constable of Wiltshire Police and subsequently as Director General of the UK Border Force. He is a former national lead for prevention of violent crime who was awarded the Queen’s Police Medal for distinguished service. Following his Police career Brian has been a board director of a leading private investigation company before joining Global Secure Accreditation (GSA) as operation director.

Sandy Moring, Corporate Travel Advisor

Sandy has held a wide range of travel roles with global travel management companies and other large corporates. With a strong operational background, she has led projects to improve productivity and engagement and devised innovative technology solutions, many of which have been recognised by industry awards.

 Her interest in risk management goes back to her first role when working for an overland expedition company when she travelled by truck from London to Kathmandu and from Quito to Rio de Janeiro via Peru and Bolivia. Enhanced by this hands-on experience, she has developed an ability to evaluate the rapidly changing face of corporate travel management relating to key topics such as risk management and sustainability.

As former Director of Education for the Institute of Travel Management, Sandy established the inaugural ITM Travel Risk Management Summit in 2016 helping launch the Run, Hide, Tell campaign for the UK Government and continues to deliver GBTA corporate travel management training across Europe, specialising in travel risk management.

Bob Quick, Executive Director and founder

Bob spent 32 years with the British Police Service, culminating in the role of Chief Constable of Surrey. As UK Policing lead for Counter Terrorism, Bob oversaw investigations into some of the most complex terrorism cases. He was further responsible for the protection of the British Royal Family, Prime Minister and Cabinet as well as leading security for the UK diplomatic community and visiting Heads of State. Bob was one of the founders of Global Secure Accreditation (GSA) and is responsible for GSA’s global strategy.

Lee Whiteing, Commercial Director

Lee joined Global Secure Accreditation (GSA) following a 27 year career with HSBC. He is responsible for GSA’s commercial activities including hotel security assessments, training and consultancy activities as well as partnerships with industry third parties. Before joining GSA, Lee was Head of Global Travel Operations, where he was responsible for the bank’s travel programme. At HSBC, Lee created a ‘customer-first’ ethos for the bank’s travel programme, focusing on enhancing the traveller experience for staff.