GBTA Leadership

As a global industry organization, GBTA relies upon experienced and dedicated business travel industry professionals to guide its strategy and direction to better serve our members at large and the business travel industry as a whole. Our global leadership is comprised of several groups of volunteer and staff leaders whose mission is to ensure the health and growth of the organization.

Go to GBTA Board of Directors

Go to Allied Leadership Council

Go to Staff Leadership

Go to 2020 - 2021 WINiT by GBTA Strategic Advisory Board


GBTA Board of Directors

Mission

GBTA is a member-driven organization. Our Board of Directors is the organization’s governing body comprised of members from throughout the diverse global business travel industry. The Board is responsible for establishing the focus and direction of the association.

Structure

The Board (“Directors”) has thirteen (13) Members, including two (2) Direct Member Officers (President and Vice President), one (1) US CPC President, two (2) Regional Directors, seven (7) At Large Directors, and one (1) Allied Leadership Council President. Additionally, the CEO also serves as an ex officio  Member of the Board.

GBTA Board of Directors Members

Board of Directors

Denise Truso, CCTE, GTP
President
Global Travel Manager
PayPal

Email Denise

 

Board of Directors

Mark Cuschieri
Vice President
Executive Director
Global Head of Travel 
UBS - UK

Email Mark

Board of Directors

Sharlene Ketwaroo-Nanoo
Direct Seat, Regional Canada
Category Manager, Travel
Rogers Communications - Canada

Email Sharlene

Board of Directors

Jens Liltorp, CCTE
Direct Seat, Regional Europe
Manager, Global Travel and Meetings
LEO Pharma, Denmark

Email Jens

Board of Directors

Michelle (Mick) Lee
Direct Seat, At Large
Head Corporate Services, Travel and Events
BNY Mellon - United States

Email Mick

Connie

Connie Smith
Direct Seat, At Large
Manager, Global Travel Services
McCain Foods Limited

Email Connie

Board of Directors

Rita Visser
Direct Seat, At Large
Director, Global Travel Sourcing & GPO
Oracle

Email Rita

Board of Directors

Maria Chevalier
Allied Seat, At Large
Senior Director
Connectivity Partnership
TripActions

Email Maria

Board of Directors

Phillip Peña
Allied Seat, At Large
Managing Director of Luxury Sales, Americas
Hilton Luxury Brands

Email Phillip

Board of Directors

Will Pinnell
Allied Seat, At Large
Vice President, Digital & Product Strategy
BCD Travel - United States

Email Will

Board of Directors

Alison Taylor
Allied Seat, At Large
Chief Customer Officer
American Airlines - United States

Email Alison

Board of Directors

Rosemary Maloney
CPC President
Travel & Expense Manager
Alteryx

Email Rosemary

Board of Directors

Dorothy Dowling
President, Allied Leadership Council &
WINiT Strategic Advisor

Email Dorothy

 

Suz

Suzanne Neufang
CEO, GBTA
Ex-officio Member

Email Suzanne

 

Board of Directors Travel Policy

 

 

Allied Leadership Council

Mission

GBTA’s Allied Members are a vital conduit for addressing the travel industry’s most pressing issues and assuring that their concerns are addressed by GBTA. The Allied Leadership Council represents GBTA Allied Members by acting as an advocate for the Allied community within GBTA, and assures that the Allied/GBTA relationship remains strong and productive.

Structure

The Allied Leadership Council president (elected by ALC members) sits on the GBTA Board of Directors, and offers input and votes on all issues pertaining to the future direction of GBTA.

Objectives

  • To serve as the voice of the Allied Membership
  • To increase GBTA Board and Staff awareness of the Allied community and its needs
  • To reinforce the value of Allied membership to business travel suppliers

Allied Leadership Council Members

Dorothy Dowling
Dorothy Dowling

President, Allied Leadership Council &
WINiT Strategic Advisor, GBTA

Tammy Routh
Tammy Routh

Vice President, Allied Leadership Council, GBTA
Senior Vice President
Global Sales Organization
Marriott International

Reggie Aggarwal
Reggie Aggarwal

Founder & CEO
Cvent

Susan Anderson
Susan Anderson

Head of Global Uber for Business
Uber

Doreen Burse
Doreen Burse

Senior Vice President
United Airlines

Maria
Maria Chevalier

Executive Board Member, GBTA
Senior Director
Connectivity Partnership
TripActions

Lukasz Dabrowski
Lukasz Dabrowski

SVP Global Supplier Relations
HRS

Meagan Eisenberg
Meagen Eisenberg

Chief Marketing Officer
TripActions

Valerie Gavin
Valerie Gavin

Senior Vice President, Sales
Accor, North & Central America

David Harvey
David Harvey

Vice President
Southwest

David Holyoke
David Holyoke

Global Head of Business Travel
Airbnb

Beth Kinerk
Beth Kinerk

Senior Vice President
Avis Budget Group, Inc

Robert McDowell
Robert McDowell

Chief Commercial Officer
Choice Hotels International

Donald Moore
Donald Moore

Senior Vice President Business Rental Sales & Global Corporate Accounts
Enterprise Holdings, Inc.

Philliip Pena
Phillip Peña

Executive Board Member, GBTA
Managing Director of Luxury Sales,
Americas
Hilton Luxury Brands

Alexa Perry
Alexa Perry

Executive Director, Marketing
CTM

Will Pinnell
Will Pinnell

Executive Board Member, GBTA
Vice President, Product Strategy
BCD Travel

Michael Qualantone
Michael Qualantone

Executive Vice President & General Manager, Global Supplier Relations
American Express Global Business Travel

Casey Rodriguez
Casey Rodriguez

Senior Vice President
Hertz

Bob Somers
Bob Somers

Senior Vice President – Global Sales
Delta Air Lines

Alison Taylor
Alison Taylor

Executive Board Member, GBTA
Chief Customer Officer
American Airlines

 

Jeroen van Velzen
Jeroen van Velzen

Senior Vice President
Emburse


Apply to get involved with the Allied Leadership Council: Allied Leadership Council Application

Staff Leadership

Mission 

GBTA Staff leadership develop plans and initiatives to execute the mission of GBTA as defined by the Board of Directors and its members. Staff leaders represent various global regions and specific roles needed to carry out the Board mission.

Objectives

  • To serve GBTA members and fulfill the mission as defined by the GBTA Board of Directors
  • To advocate for the business travel industry with global governmental bodies and with media influences shaping the view of business travel.
  • To provide global business travel member benefits, including: continuing education, career advancement, access to business travel research and tools and industry networking.
  • To grow membership and involvement with the organization, and shape the future of the global business travel industry.

GBTA Staff Leadership

Suzanne Neufang
CEO
GBTA

Hema Shah
CFO and EVP - Strategy
GBTA

Robert Ambrozy
Executive Vice President, Global Sales and Business Development
GBTA

Lisa Censullo
Executive Vice President
GBTA

Shane Downey
Vice President, Government Relations
GBTA

Debbie Iannaci
Vice President, Communications, PR & Research
GBTA

Jill Koronkiewicz
Senior Director, Education and Engagement
GBTA

Jess Hayes
Senior Director, Marketing and Membership Operations
GBTA

Delphine Millot
Senior Vice President, Sustainability
GBTA

Peggy Miller Dolphin
Senior Vice President, Sales – Americas
GBTA

Melanie Garrett
Senior Vice President, Sales – EMEA
GBTA

 

International Leadership

Catherine Logan
Regional Vice President - EMEA
GBTA

Nancy Tudorache, CTE
Regional Vice President – Americas
GBTA

Candela Fernandez Wyngaard
Senior Manager - LATAM
Lupita Gómez
Regional Director - LATAM
GBTA

2020 - 2021 WINiT by GBTA Strategic Advisory Board

Mission

WINiT is a network serving as a catalyst to drive positive change for the career mobility of women in the travel-related industries.

  

Leadership

Mick

Michelle (Mick) Lee
Founder and Chair of WINiT SAB, Gala, Convention and Social Media &
Executive Board Member, GBTA

Managing Director
BNY Mellon

Dorothy

Dorothy Dowling
WINiT Strategic Advisor

Beth

Beth Kinerk
Vice Chair, WINiT SAB
Senior Vice President of Sales
Avis Budget Group

 

Glass Breakers

Mary Ellen

Mary Ellen Hess
Glass Breaker  - Mentoring and Industry Workforce Sustainability
Executive Vice President, Business Development
Corporate Travel Management (CTM)

Patti

Patti Huska
Glass Breaker - Redefining Return to the Road and Return to the Office
Chief People Officer
American Express Global Business Travel

Christle

Christle Johnson
Glass Breaker – Education
Vice President, Travel and Business Services
Johnson Downie LLC

Laura

Laura Smith
Glass Breaker - Male Allyship and Support
Executive Vice President, Sales, Marketing and Customer Experience
Hertz Corporation

 

Strategic Advisory Board Members

Aileen

Aileen Furlong
Managing Director, Global Corporate Sales
United Airlines

Dave Hilfman

Dave Hilfman
Travel Industry Advisor

Tara

Tara Ketcham
Assistant Vice President, Business Development
Enterprise Holdings

Kelly

Kelly Kuhn
Special Advisor
CWT

Myers

Malaika Myers
Chief Human Resources Officer
Hyatt Hotels Corporation

Kristen

Kristen Shovlin
Vice President, Sales Operations and Development
Delta Air Lines

John Snyder

John Snyder
Chief Executive Officer and President
BCD Travel

Alison Taylor

Alison Taylor
Vice President, Allied Leadership
Council & Executive Board Member, GBTA

Chief Customer Officer
American Airlines
 

Denise

Denise Truso, CCTE, GTP
President, GBTA
Global Travel Manager
PayPal
 

Rita

Rita Visser
Executive Board Member, GBTA
Director, Global Travel Sourcing & GPO
Oracle

 

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